Dear valued clients,
PLEASE read the whole page before booking
Nordic House Spa is now able to safely provide services to cancer patients still in-treatment or in-recent recovery. This means we have no restrictions and as of this moment. We are able to provide services to all clients.
When you book online or by calling/emailing, we may contact you the day before your appointment to ask a few questions regarding your recent health. We do this for the sake of other clients and the health of my family as my business is located at home.
If you feel sick the morning of your appointment, please call and cancel- we will no longer charge cancellation fees and we trust our clients not to abuse this courtesy. If you cancel, we will put a note in your file and you will not be able to book with us for 2 weeks as a way to ensure other clients are not exposed. If you book online with us within these 2 weeks we will automatically cancel the appointment. After 2 weeks you will be able to book again.
Please respect additional measures as Nordic House Spa clientele mostly consists of cancer patients and cancer survivors, and we have their best health in our interest.
Our procedure to protect everyone
Please wear a face mask upon arriving.
For every visit, you will have to sign a Return Client Form stating no new health concerns has occurred since last visit and that you understand that receiving massage could expose you to covid-19. I do my best to ensure your safety, but this virus is still being researched and new discoveries are made daily, therefore I cannot guarantee 100% that you won’t get it from here.
You will also be asked to wash your hands in the treatment room or bathroom before the session can start. I will make sure CDC approved hand washing protocols are visible for you to follow.
I wear a face mask for your protection.
I am limiting my clients to at most four per day, and when I book up I will block the rest of the day off.
I have allowed for 1 hour between clients to thoroughly sanitize massage table, face cradle, bolsters, and all surfaces that might have been touched including but not limited to door handles, sinks, and front desk with US EPA approved products.
I have also invested in a UVC-germicidal light to run between clients. When run undisturbed for at least 15 minutes, UVC light inactivates virus, making it impossible for the virus to replicate. It is dangerous for human cell to be exposed to this light for longer periods of time, which is one of the reasons I am allowing extra time between clients.
All sheets, towels and blankets are changed between clients and is washed and dried according to the California Department of Public Health guideline every day.
I use one pen per client when signing in and out, and sanitize the payment device and stainless steel containers for lotion between each client.
I hope you understand and follow these new guidelines for the safety of yourself, my family and other clients. Again, our clientele is mostly immune compromised such as cancer patients and lymphedema patients who are more prone to infections.
California law allows me to refuse service to anyone who is not compliant with the regulation or for any other reason. While I try my best to accommodate everyone, I must regretfully refuse service if safety of other clients and my family may be at risk. If you have any questions, please contact me.
I am looking forward to seeing all my regulars and some new faces. I can’t wait to help everyone achieve their wellness goals!
Kindly Miechelle Juul Hwang CMT/CLT