top of page
kattegat the beautiful rough sea of denmark

Appointment Policy

We are a By Appointment Only location.  No walk-ins please.

Massage is not a substitute for seeing your regular health care provider.

Book an appointment either via email 

Call (530) 615 9801 

If you are a cancer survivor, still in-treatment or a long term survivor, or if you have Lymphedema,

we advise that you read our pages about these subjects before booking.

If you are booking for Plastic surgery Recovery we advice to read the ABOUT page about that subject prior to booking.

You can also find the forms to fill out, and download, those before your appointment to save time when you arrive.

Cancellation Policy


Please arrive 15 minutes early to your first appointment to allow time for check-in.  

You may arrive 10 minutes early if you are a return client.

Your promptness is greatly appreciated.  Late arrival will limit the time of your service.  

Times are not adjusted based on late arrivals.  

Please do not bring valuables with you as we are not responsible for lost or stolen items.

The session does not include consultation time and disrobing; we schedule an additional 15 minute window for this in order to provide a low-stress environment.

The treatment time you select will be reserved especially for you.  Due to our limited availability, and to give courtesy to other guests as well as the therapist, it is preferred that you provide a 24 hour notice of cancellation.  

If you cancel or re-schedule your appointment within 3 hours of your appointment time, or do not show up to your scheduled appointment without giving notice, a 50% charge applies under all circumstances.  

Additional Info

At check-in, guests are asked to complete a questionnaire designed with your well-being in mind.  There may be more than one form depending on the service you will be getting.

Before your service begins, tell the therapist the areas you would like to focus on as well as any areas to be avoided.  Please inform the therapist of any special physical or medical considerations, i.e. pregnancy, high blood pressure, cancer or allergies,

If at any time you are uncomfortable during treatment, please inform the therapist. 

We try to anticipate your needs, and are not offended when you point out a need.

Spa guests must be 18 years of age. No minors at this location.

Please park in the driveway. Thank you.

Refusal of Service

Nordic House spa reserves the right to refuse service to anyone.

Safe location

This location has video surveillance for the safety of staff and to prevent theft.

We comply with HIPAA regulations.

Please keep in mind that this is a residential area. Drive Carefully.

Thank you!


bottom of page